Every auto repair shop has at least one service advisor. His job is indispensable as he acts as the advocate both for the customers and the shop’s team of technicians.
No car owner would want to visit an auto repair shop as it always seemed too hassle when they have jobs to do and errands to run. Add to that, they know feel anxious thinking about the costs of car issues and how long it would take to be fixed.
A service advisor skillfully handles the anxiety of every customer and turns it into a valuable chance to provide quality customer experience. A successful service advisor can absolutely drive business making it a satisfying career.
Aspiring to be a service advisory?
Chris Collins shared some facts you need to know before kick-starting your career.
Prospective service advisors can start with the service advisor training in Canada. From there, you can step up your . But no amount of training program will be enough if there is no dedication to hone your needed skillset and genuine concern to the shop’s clientele.